Withdrawal requests will only be considered at least five business days before the course start date, except for medical reasons (See Medical Withdrawal Request).
Approved withdrawals will be refunded using one of the methods listed in the Course Refund Policy. Convenience charges paid online will not be reimbursed.
Refunds will not be considered once classes have started, except for medical reasons (See Medical Withdrawal and Medical Transfer Request).
Transfer Requests
Transfer requests will only be considered if received at least five business days before the course start date, except for medical reasons (See Medical Transfer Request).
Requested transfer classes must have open availability.
If the transfer course request is not available and the participant chooses to withdraw, the request is subject to the withdrawal policy.
Medical Withdrawal and Medical Transfer Request
Written documentation from a physician’s office must accompany the Withdrawal or Transfer request.
The request must be received within 72 hours of the first missed class.
Refunds will be prorated if the withdrawal is on or after the course start date. Convenience charges paid online will not be reimbursed.
Course Refund Policy
Approved withdrawal participants will be refunded by one of the following:
Account Credit
Credit Card/Debit Card used to make the purchase
Check: All check refunds take approximately 6-7 weeks processing by the Town of Little Elm and are made out and mailed to the main contact of the account.
Convenience charges paid online will not be reimbursed.
Refunds will not be considered once classes have started, except for medical reasons (See Medical Withdrawal and Medical Transfer Request)