Call: 214-618-2047

Facility Policies

What you need to know before you arrive.

Need to cancel your membership?

Need to cancel your membership? Click here.

Complete all of the information. Failure to complete all information may result in a delay of your membership being cancelled. If you are moving, please include the address you will be moving to.

Safety Protocols

  • Masks are encouraged when not swimming or not actively eating or drinking.
  • Social distancing encouraged.
  • Stay home if you are sick.
  • Wash hands and practice good hygiene.

Admission

  • The Cove at The Lakefront® is a no-spectator facility. All guests—both swimming and not swimming—must have a valid membership or purchase a day pass to gain admission. 
  • Waivers must be completed for all guests. A legal guardian must complete a waiver for all minors.
  • The facility capacity is strictly enforced. Membership or advance/online purchase does not guarantee admission when the facility is at full capacity. 
  • Receipt required for re-admission.
  • No day pass refunds or rain checks. 

Height Restrictions

  • Must be at least 48 inches tall to ride the larger Red, Green, and Blue slides. 
  • Must be at least 42 inches tall to bodyboard on the FlowRider® Double.
  • Must be at least 48 inches tall to surf on the FlowRider® Double.

Pool Rules

  • Proper swim attire required. 
  • Follow lifeguard instructions and all posted signs. Management reserves the right to refuse or revoke admission. 
  • United States Coast Guard approved floatation devices only. Life jackets and inner tubes available. 
  • No running, diving, extended breath-holding, fighting, or foul language.
  • No glass or outside alcohol. 
  • No smoking or vaping. 
  • The Cove at the Lakefront® is not responsible for lost or stolen items.
  • Please store all belongings in a day locker.

Coolers & Outside Food

We offer a variety of food and beverage items at the Snack Shack at The Cove™. If you’d like to bring food, please note:

  • Insulated bags and coolers are permitted up to 20” by 20” by 20” in dimension. 
  • All bags and coolers will be inspected upon arrival.
  • No glass containers or outside alcohol. Outside beverages must be sealed.
  • No food deliveries to The Cove®.

Required ratio: One adult for every three children 0-6 years old.

  • 0 to 3 years: Swim diaper required. Swim diapers are available for purchase at The Cove®. 
  • 0 to 6 years: Adult (15 years or older) must actively supervise child in all water up to one-foot deep. Adult must be within arm’s reach of child in all water greater than one-foot deep. Children under six years and an accompanying adults are required to wear identifying wristbands. 

Required ratio: One adult for every 10 children 7-9 years old.

  • 7 to 9 years: Adult (15 years or older) must be on-site at The Cove® at all times.
  • 10+ years: Child may visit The Cove® unaccompanied. Before an unaccompanied minor’s first visit, a guardian must complete a waiver and provide valid emergency contact information. This may be completed online. 

Inexperienced Swimmers

  • Inexperienced swimmers are defined as those not skilled or uncomfortable swimming. Please identify all inexperienced swimmers upon entry. For their safety, inexperienced swimmers are required to wear identifying wristbands. 
  • An adult swimmer (15 years or older) must be within arm’s reach of an inexperienced swimmer in water greater than one foot deep.
  • All kids under 7 must be within arms reach of an adult on the deep end side and actively watched on the shallow side.

Balloons & Decor

Please note that balloons and other party decorations, including table covers and banners, are permitted in rented party rooms only. Balloons and decor are not permitted in cabanas, on the Mezzanine, or on the patio. No confetti allowed.

Please enjoy all food and beverages in our designated dining areas:

  • Outdoor Patio
  • Mezzanine Terrace

We’re excited to announce the addition of The Cove® Summer Pass – 2023!

  • Pass is valid May 19 through September 4, 2023
  • On sale NOW until Memorial Day (May 29, 2023)